Frequently Asked Questions

Everything you need to know about MONDO Jewelry

What materials are used in MONDO jewelry?

We use high-quality materials including 925 Sterling Silver, 14K Gold plating, and premium stainless steel. Each product description specifies the exact materials used to ensure durability and style.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the country. International shipping times vary by destination but generally range from 10-21 business days.

What is your return policy?

We offer a 14-day return policy for unused items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.

How should I care for my jewelry?

To maintain the shine of your MONDO pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the pouch provided with your purchase.

Do you offer a warranty on your products?

Yes, all MONDO jewelry comes with a 6-month warranty covering manufacturing defects. This does not cover accidental damage, normal wear and tear, or improper care.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.